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Frequently Asked Questions
What areas do you serve?
We proudly serve Sevier, Jefferson, Cocke, Hamblin, and Knox Counties.
Do you provide Emergency Septic Services?
Yes. We are available 24/7 for all services and emergency calls.
Can an estimate be provided over the phone?
It would depend on what service is needed. Other than pumping services, most services will need to be quoted after a visual inspection .
Is a permit mandatory?
A permit is mandatory for all septic installations and repairs.
Is there fee for a quote?
No. There is no fee for a quote.
How long does septic tank pumping take?
Most septic tank pump-outs take 30 to 60 minutes, depending on tank size, accessibility, and system condition.
How often should a septic tank be pumped?
- Most septic tanks should be pumped every 3 to 5 years, depending on tank size, household usage, and system condition.
- For high-rental capacity properties, septic tanks should be pumped more frequently. In many cases, the tank should be pumped once or twice a year, often before and after peak seasons.
- Regular inspections are also important to check solid levels in the tank. High guest turnover means more water use and more waste, which can quickly overload the system. Without proper maintenance, this can lead to backups, damage, and costly repairs.